Refund policy

Return & Refund Policy

Our aim is to provide exceptional service and be as helpful as possible!

We proudly stand behind our products, offering a 30-day money-back guarantee and a full 1-year replacement guarantee on any parts or devices.

If you would like to return your device, please begin by contacting us at support@mindlycalm.com. Upon receiving the returned package, we will inspect the item(s) as follows:

• Unopened, Factory-Sealed Items: A full 100% refund will be issued to your original payment method after inspection to confirm that the item remains unopened.

• Opened and Used Devices: A refund, less a 15% disposal and service fee, will be issued to your original payment method.

Please note that shipping fees are non-refundable.

If you need a replacement charger or assistance with any technical issues, please contact us at support@mindlycalm.com. We offer a full 1-year replacement guarantee on any parts or devices.

We strive to ensure the highest level of satisfaction for our customers!

For any questions about returns, you can always reach us at support@mindlycalm.com.